Open 7 Days a Week

10am - 6pm

Big Reuse Queens

3-17 26th Ave. Astoria, NY 11102
718-777-0132 x2

Big Reuse Brooklyn

69 9th St. Gowanus, NY 11215
718-725-8925 x2

Return & Storage Polices

All items are sold on an "as is" basis. Big Reuse makes no warranties*, express or implied with respect to any item, including without limitation warranties of merchantability or fitness for a particular purpose.  Items painted with paint manufactured prior to 1978 may contain lead paint.

Big Reuse's Return Policy:

Items purchased at Big Reuse, accompanied by a receipt, in same condition as purchased from the store, can be returned within seven (7) days for a full refund minus a 10% restocking fee, or up to thirty (30) days for store credit minus a 10% restocking fee. *Appliances over $100 have a ninety (90) day warranty for repair costs upon store manager approval.  In no way does this policy apply to set decorators, film companies, or their agents. Items purchased for temporary use or a temporary installation may not be returned for a refund or store credit. All book and vinyl record sales are final.

Big Reuse's Storage Policy:

Items purchased at Big Reuse must be picked up within seven (7 days) of purchase date. After seven (7) days, items left in the store will become Big Reuse property and will be resold. Customer may receive 50% of original price of an item in store credit within thirty (30) days of purchase, for purchased items that have been left in the store for more than seven (7) days. Customers will not be notified or reminded about stored items reclaimed by Big Reuse.

No Rental Policy:

Big Reuse has suspended all rentals until further notice.

Our Big Blooms program has given away 5,345 pieces of retired lumber to build 2,226 garden beds in over 1,269 community and school gardens.

The greenhouse gas emissions prevented by our diversion efforts is equivalent to saving 360,000 gallons of gasoline!

Our Food Scrap Drop-off program serviced 1000 households per week in 2015!

Our Big Gives Back program has given away $300,000 worth of materials benefiting NYC's community and environment.

We processed 765,477 pounds of food scraps and accepted 237,554 pounds of wood chips and leaf matter in 2015! That's over 1 million pounds of organic material diverted from landfills!